SERVICES
"I have used Rachel’s talents many times to solve computer issues and to generally make life more efficient - highly recommended."
Phil
Lignae
ADMINISTRATION
So with 13+ years’ experience and counting, I can honestly say there isn’t much I haven’t touched upon in terms of admin. Below is an extensive list of the types of tasks I can assist with, but please note this is in no way limited to the examples shown.
CLERICAL
- Word processing handwritten, typed or recorded notes
- Editing and re-formatting copy
- Proof-reading written text, checking for spelling, grammar, punctuation and clear interpretation
- Creating PowerPoint presentations
- Creating and maintaining Excel spreadsheets
- Data entry and updating records, including CRM systems
- Physical and digital file organisation
- Responding to customer, supplier and others’ enquiries sent via email, letter and social media platforms
- Call handling
- Internet research
ACCOUNTING
- Setting up online accounting software
- Creating, sending and chasing invoices
- Entering and paying supplier bills and expenses
- Creating sales and purchase orders
- Checking and reporting on overdue invoices and bills
- Creating templates
- Entering assets
- VAT return assistance
- Payroll assistance
- HRMC Online assistance
PERSONAL ASSISTANCE
- Diary management, including arranging meetings with clients, suppliers and others, and booking venues
- Email account management, including monitoring inbox and responding to emails, creating templates, flagging important emails, and folder organisation
- Accommodation, restaurant and travel booking, including research of travel and venues options
EVENT MANAGEMENT
- Attendee invites and follow-ups
- Confirmation acknowledgements and forwarding of all event materials to attendees Final list of attendees
- Preparation and collation of event materials
- Planning running order of event
WEB & DESIGN SERVICES
Web and social media presence is important for all businesses these days, but putting yourself out there can be extremely overwhelming without the technical and marketing know-how.
I’ve been building websites in WordPress for a variety of individuals and businesses for a handful of years now. I’m completely self-taught and specialise in clean, modern and user-friendly designs that pop! Not only that, I also know my way around a hosting server and can set up or migrate your domain, hosting and emails too. If you’re looking for an affordable and complete web solution, please get in touch so we can organise a time to sit down and discuss your requirements.
In addition, I also offer existing website updates and maintenance packages, as well as various social media and marketing services, so all in all, I could be your one-stop shop for everything web related!
Lastly, if you’re after a full re-brand of your logo, stationery and paperwork such as business cards, gift vouchers, leaflets, flyers, and forms, I’m your girl!
- Website creation in WordPress
- E-commerce creation in WordPress
- Existing website updates
- Website maintenance packages
- Domain configuration and management
- Hosting configuration and management
- DNS configuration and management
- Microsoft 365 configuration and management
- Google Workspace configuration and management
- Website, hosting and email migrations
- Listing products and services on e-commerce webstore or other platforms
- Logo design
- Stationery and paperwork design
- Simple video editing
- Social media page creation and edits
- E-shots via Mailchimp
- Online booking systems for entry, classes, courses and coaching
- Online membership systems with content restrictions
TECHNICAL SUPPORT
I’ll level with you… I don’t profess to be an IT expert but what I can assure you is I know a lot more about computers than your average John! I’ve always had an interest in technology, from setting up my first desktop computer at the tender age of 11, to picking up a vast knowledge of their ins and outs during my 8 years working at a local ICT company, often assisting clients myself when our technical support agents were unavailable.
If you’re having issues, before forking out £50+ an hour for an onsite call-out, let me take a look – I just might be able to help you for a fraction of the price!
- Basic technical support for operating system performance and functionality, hardware (e.g. printers, routers, WiFi adapters, network hubs, keyboards, mice) and software
- Computer health-check and maintenance
- Virus and malware removal
- Computer reload and reconfiguration, including operating system upgrade
- Hardware and software installation and patch updates, including operating system
- Migration and configuration of mailboxes to either a cloud-based solution such as Microsoft 365 or Google Workspace, or IMAP